Full Belts discussion

I realize there’s been plenty of grumbling regarding customer support for Locked in Steel. I intend to fix that issue. Expect responses to emails! Calls will get answered or called back!

Nice to meet you Sharelle; many folks are likely going to feel relieved! Are you joining the team as a new hire? Or have you been promoted from within? I hope you choose to spend time with us here in your own right too:welcome:

It's good news Sharelle. LIS has always looked like a solid product, but as you know, many people have felt frustrated trying to get in touch with them. I personally know several folks here at the Mansion who tried and eventually gave up. I've been interested in LIS for a while because they are the closest CB vendor to my location, and their products look quite good. Still, after hearing all those complaints, I hadn't felt like doing business with the company. Here's hoping you can set things right, mikecb

So emails will get answered, but anything posted here gets ignored? That is a strange way to operate. I suppose this thread really says it all.

To be fair, I wouldn't expect every vendor to monitor every forum that their customers frequent. There are a TON of different places discussing chastity and mentioning LIS products. It seems unreasonable to demand they watch them all. If Sharelle is delivering good customer service to those who reach out directly at the LIS website, then in my view they are doing exactly what any vendor should do. mikecb

> mikecb said: > To be fair, I wouldn't expect a vendor to follow every forum of interest to people who buy their products. There are a TON of places that discuss chastity, and mention LIS products. It's unfair to expect them to monitor them all. If Sharelle is providing good customer service to those who contact LIS at their own site, I think they're doing what would be expected of any vendor. > mikecb > Click to expand... I agree with that. Plus, forums have a habit of amplifying the negative experiences. So where does LIS stand now? Has service improved or not? Has anyone ordered a belt from them since this post? I've been thinking about getting either an LIS model or a Neosteel Arch for some time. I was leaning toward the Arch because it has that more encompassing penis tube, but after reading reviews mentioning fitting problems, I considered going with LIS so they can measure me personally. My two main worries with LIS are the "open" style of their penis tube and the lack of an "Arch" option. I think living with any kind of front shield would be difficult for me. I'd love to hear about recent experiences with LIS, as well as thoughts on these specific design concerns. Thanks in advance