Chastity device discussions and reviews discussion

I have an excellent order with Sissy Heaven, which has been delayed from the usual 2-4 weeks to 7 months now Up to now, there has been fairly good communication, although the explanations for the delays have been somewhat hard to believe. Anyway, normally, I get a response to a query within a day or two, but in the last 2 weeks, all my emails have gone unanswered. And as email is the only way I can find to contact them, I am somewhat at a loss - not to mention the annoyance of losing an inconsiderable amount of hard earned pennies. So the question is… Has anyone had any communication with them over the last month? There is nothing on their website to say whether they are still trading or not but I would advise any prospective buyers to be cautious at this stage. Regards

Taken from their website September 16th 2010 We're currently undergoing an upgrade of our email servers and website - our new website will be online within a few days Guessing they have been having some backend issues

> Lock Up Male said: > Guessing they have been having some backend issues > Click to expand... *tries not to snigger like a schoolgirl*:P

> Mistress Watchful said: > *tries not to snigger like a schoolgirl*:P > Click to expand... lol Emma

Yeah, as i typed it i thought "Someone is gonna pick up on that wording... Screw it, adds to the fun":P icarus_101 - try contacting them again. on the contact us page they have as an email. and on the public whois doc's they have Sissy Heaven Ray Jakes (44)(0)1444 474 199 Fax: (44)(0)1444 474 199 37 Kents Road Haywards Heath, West Sussex RH16 4HQ GB As there contact details. (The phone was answered by a woman saying "hello" and not "Hi, thanks for calling 'some domain name holding company'") EDIT: oh I'm guessing your on about otherwise i'm heading out contact details of another company:P EDIT2: one day i'll learn to type:-p

Thanks for answering my query, I feel less panicky now. Working in the computer industry, I know what happens when you change your "backend servers"... It's the taking my money and running I don't like. Thanks:D

that's too bad... they have such nice things! it must be a big disappointment.

Did you get hold of them? I like to see the good in people, so it might be a case of "Needed to get stock in, hit a busy spell, Server fucked up, running around like a headless chickhen, orders get lost in the choas with no ill intent".

> Lock Up Male said: > Did you get hold of them? > I like to see the good in people, so it might be a case of "Needed to get stock in, hit a busy spell, Server fucked up, running around like a headless chickhen, orders get lost in the choas with no ill intent". > Click to expand... Well, the site says they are having problems with their email and some bounce backs - none that effect my ISP - but over 4 weeks and numerous emails, still nothing. As my order was 'ready' to be sent 3 months ago, I am still in the 'where the feck is it?' stage.... So 'no news' is definately 'bad news' in this case.

If you used a credit card call them, ask for help. The law is for local stores but often credit card companies will help you out. Next time if in few weeks after your order and no goods come call. I used it few months ago on $9 item because of internet error. What's $9 or even $50 to a good card holder.

I've dropped then a random e-mail, from a random account asking a few 'sales' questions. Lets see if they answer them?

> Hi > We have been experiencing email problems with the server bouncing most of our emails. The problem is now recitified and should be up and running properly by the morning. > Thanks for letting us know that there are worried customers out there, we appreciate it. The email is now accepting all emails. > Many thanks > Rae > Sissy heaven > Click to expand... Got a response within 5 hours EDIT: tbh... (ok this is the geek in me coming out) with the hassle thats been going on in just this thread. I would of got the mail servers sorted the same day, even if it meant running my own from home. But then again i'm a geek. Try again. and if you still get nothing. try ringing them on the number posted above.